Get back to the action faster.
Find your answer.

Sbarter is a competitive gaming platform that allows players to challenge each other in supported video games with real stakes. Players can create or accept Challenges, agree on a pledge amount, play the match on their preferred gaming platform, and submit the result through the Sbarter app. Sbarter does not host the games themselves. Instead, it manages the Challenge, the pledge and the payout while you continue playing on your chosen platform.

Sbarter is designed for anyone who enjoys competitive gaming. Whether you play casually with friends or compete regularly, Sbarter provides a secure and fair way to create Challenges, join Tournaments and compete for real stakes. You do not need to be a professional gamer to use Sbarter.

Sbarter enhances the games you already enjoy by providing a trusted platform for creating Challenges and Tournaments with secure pledges and automated payouts. Through player verification, responsible gaming measures and blockchain technology, Sbarter delivers a transparent, secure and fair competitive experience without changing how you play your favourite games. On a growing selection of supported games, Sbarter also provides automated results, making competition even more seamless and eliminating the need for manual score reporting.

Sbarter is an international platform. Availability depends on local regulations, publisher requirements and regional availability.

Sbarter adds a competitive layer to the games you already play. You can challenge friends or other players, enter organised tournaments, compete for real stakes and track your progress over time. The platform is designed to make competitive gaming simple, secure and fair.

No, Sbarter is built for players of all skill levels.

No, Sbarter uses blockchain technology behind the scenes. You do not need any prior knowledge of blockchain or cryptocurrency to use the platform.

Some information may be available without signing in. However, you will need a Sbarter account to create or join Challenges, enter Tournaments, manage your Wallet and access player features.

Available games depend on publisher participation, platform support and your location. Browse the current list in the app to find out on the currently available games.

Sbarter continually expands its library of supported games. Keep your app updated and check back regularly.

Yes, you must own or otherwise have legitimate access to the required game and platform.

Sbarter currently offers Challenges (head-to-head matches) and Tournaments (organised competitions involving multiple players).

Download the Sbarter app, register using your email address or another supported sign-in method, then follow the on-screen instructions. Depending on your country and how you intend to use the platform, you may also be asked to complete identity verification.

No, every Sbarter account must be registered and used by the individual player. You should not create an account on behalf of someone else or share your account credentials.

No, players are expected to maintain a single personal account. Creating multiple accounts may result in restrictions if it breaches Sbarter's Terms of Use.

If your country's dialling code is not listed, update the app to the latest version and try again. If the problem continues, contact Sbarter Support before creating another account.

Open the app and select your profile from the main navigation menu. From there, you can manage your personal information, linked games, security settings and account preferences.

Your Sbarter User ID is displayed in your profile. It is a unique identifier that Sbarter Support may request when assisting you with your account or transactions.

You can update your nickname and avatar from your profile settings. Some profile changes may require confirmation or additional verification.

You can update your email address from your account settings. For security reasons, you may be asked to verify your new email address before the change takes effect.

You can change your password at any time from your account settings. If you have forgotten your password, use the password recovery option available on the sign-in screen.

Your date of birth is collected during registration or identity verification. If it cannot be edited, or if it has been entered incorrectly, please contact Sbarter Support for assistance.

A phone number may be optional in some regions and mandatory in others. If your country's dialling code is unavailable, contact Sbarter Support for assistance.

Go to My Games in your profile, select a supported game, and enter your in-game name. Linking your game allows Sbarter to associate your in-game identity with your Sbarter account.

Linking your in-game name confirms your in-game identity, supports match result validation and allows you to participate in supported Challenges and Tournaments.

If supported, you can manage linked games through your profile settings. Some games cannot be unlinked after they have been used in competitive events. If you require assistance, please contact Sbarter Support.

Know Your Customer (KYC) verification helps Sbarter comply with legal and regulatory requirements, prevent fraud and protect players. Certain platform features are only available after verification has been completed.

Yes, depending on your country and account status. However, paid Challenges, withdrawals and certain Wallet features may not be available until your identity has been verified.

Accepted documents typically include a valid government-issued passport, national identity card or driving licence. Requirements may vary depending on your country of residence.

Most verifications are completed quickly. Processing times may vary depending on demand or if additional verification checks are required.

Expired, damaged or unreadable documents cannot be accepted. You will be asked to upload valid documents before your verification can be completed.

Verification may fail if your documents are expired, unclear or do not match your account information. In most cases, you can submit new documents. If you believe the decision is incorrect, please contact Sbarter Support.

Verified personal information generally cannot be changed directly within the app. If your circumstances change or an error has been made, contact Sbarter Support for assistance.

Update your account details where possible and contact Sbarter Support. Your new country of residence may affect game availability, identity verification requirements and access to certain platform features.

SBT is the digital token used throughout the Sbarter platform. It is used to enter paid Challenges and Tournaments, receive your rewards, and carry out Wallet transactions.

Using a single digital token allows Sbarter to process transactions securely and consistently across different regions and supported games.

SBT operates on Solana, the most efficient blockchain selected based on Sbarter's needs (speed, scalability, low cost).

SBT can be held in compatible wallets and, where supported, transferred outside the app. Availability may vary depending on your region and the supported services.

Your Sbarter Wallet is created automatically when you register. It stores your SBT balance and allows you to buy, receive, send and withdraw tokens, subject to any applicable verification requirements.

The Wallet records your SBT balance, transaction history and wallet address. It is also used to lock pledges for active Challenges and receive earnings once events have been completed.

Your Wallet displays: your SBT balance; an estimated fiat currency equivalent; your wallet address; transaction history; pending transactions; and blockchain transaction references (where available).

Support for external wallets depends on the current version of the platform. Where available, you can transfer supported tokens between your Sbarter Wallet and a compatible external wallet.

Because your Wallet is linked to your Sbarter account, you should first attempt to recover access to your account. If you are unable to do so, contact Sbarter Support for assistance.

You can purchase SBT through your Sbarter Wallet or receive supported transfers from another compatible wallet, where available.

Available payment methods depend on your country and the payment provider. The supported options will be displayed during the purchase process.

The Swap feature allows supported digital assets to be exchanged for SBT. Before confirming a swap, you will see the exchange rate and the estimated amount of SBT you will receive.

Withdrawal options depend on the services available in your region. Where supported, you may first need to transfer your SBT to a compatible wallet or cryptocurrency exchange before converting it to local currency.

Withdrawals transfer SBT from your Sbarter Wallet to a compatible external wallet. Your account will normally need to complete KYC verification before withdrawals become available.

Common reasons include: your identity verification has not been completed; your funds are currently locked in active events; your withdrawal is still awaiting confirmation; or temporary security or compliance checks are being carried out. If the issue persists, contact Sbarter Support.

Most withdrawals are completed after the required blockchain confirmations have been received. Processing times may vary depending on network activity.

Once a blockchain transaction has been submitted, it usually cannot be cancelled.

Open your Wallet to view your complete transaction history, including deposits, withdrawals, transfers, Challenge activity, Tournament activity and other Wallet transactions.

Yes, where available, transaction records include blockchain references or links that allow you to verify them independently.

Any applicable platform or event fees are displayed before you confirm your participation.

Fees may apply depending on the payment provider, blockchain network or swap service being used. Any applicable fees will be shown before you confirm the transaction.

Yes, standard blockchain network fees may apply when transferring SBT to another wallet.

Refresh the app and check your Wallet transaction history. If the transaction is still missing after allowing sufficient time for confirmation, contact Sbarter Support and provide any relevant transaction details.

Transactions are confirmed on the blockchain and may occasionally take longer than expected during periods of high network activity.

Pending transactions are typically waiting for blockchain confirmation. In most cases, they will complete automatically once the network has processed them.

Blockchain transactions generally cannot be reversed. Always verify the destination wallet address carefully before confirming a transfer.

Refund eligibility depends on the payment method used and the circumstances of the transaction. If you believe a payment was made in error, please contact Sbarter Support.

Payment information is processed securely by authorised payment providers. Sbarter only stores the information necessary to provide its services and does not retain your complete banking or payment credentials.

Sbarter uses secure Wallet technology and platform security measures to help protect your funds. Players should also keep their account credentials secure and follow recommended security practices.

The USD value is provided as an estimated reference based on the current value of SBT. All transactions within the platform are processed using SBT.

A Challenge is a head-to-head match between two players. One player creates the Challenge by selecting the game, match settings and pledge amount. Another player accepts it, both players compete in the game itself, then submit the result through the Sbarter app.

Yes, simply create a private challenge and share the invitation link with your friend.

A private challenge is only available to players who receive an invitation link from the creator. Unlike public challenges, it does not appear in the public challenge list.

Go to the home screen, select your game, choose the match settings, set the pledge amount and publish the Challenge. Once another eligible player accepts it, you can begin the match.

A pledge is the amount each player commits when entering a Challenge. It is securely locked until the Challenge has been completed, cancelled or declared void.

This depends on the game and event settings. Some Challenges may allow zero-pledge play, while others require both players to commit a pledge.

No, once a Challenge has been published, the pledge amount cannot normally be changed. If the Challenge has not yet been accepted, you can cancel it and create a new one.

Yes, public challenges are listed when you click on the controller icon within the app, where you can browse available events and join those you are eligible for.

Yes, the Sbarter app includes filters to help you find challenges based on the game, pledge amount, or other available criteria.

Minimum and maximum pledge amounts vary depending on the game, your region and the platform rules that apply to that event.

Players can set personal spending limits. In addition, certain games or regions may enforce minimum or maximum pledge limits.

Your pledge remains locked until the Challenge has been completed, cancelled or voided. This ensures both players compete under the agreed conditions before funds are released.

Open the Challenge, review the details and select 'Accept'. The app will verify your eligibility and available balance before locking your pledge and confirming your participation.

Common reasons include: insufficient Wallet balance; spending limits have been reached; regional restrictions; the Challenge has already been accepted; or the Challenge has expired.

Provided you have sufficient available funds and can complete each Challenge within its required time limit, you can accept or create multiple Challenges at once. However, you cannot play one Challenge while you are currently competing in another.

Players can accept multiple challenges, but they can only play one challenge at a time. There is no limit to the number of challenges a player can have against the same opponent.

No, once a Challenge has started, it should be completed according to the event rules and within the specified time limits.

You can normally cancel a Challenge before it has been accepted. Once another player has accepted, cancellation is only possible before both players confirm they are ready to begin, where permitted by the event rules.

Some settings may be editable before another player accepts the Challenge. Once the Challenge is ready to begin, it can no longer be modified.

The Challenge will automatically expire once its availability period ends, and any locked pledge will be returned to your Wallet.

Spectator features depend on the supported game and platform. Where available, you may be able to watch matches using the game's built-in spectator or viewing tools, but not in the actual Sbarter app.

A Tournament is a structured competition involving multiple players competing across one or more rounds until a winner is determined.

Tournament formats, schedules, entry requirements and prize structures vary depending on the organiser and the game being played. Details are displayed on each Tournament page before you register.

Official Tournaments may be created by approved Tournament Organizers or participating game publishers, depending on the platform configuration.

Open the Tournament page, review the eligibility requirements and register before the registration deadline.

Yes, some tournaments are free to enter, while others require an entry fee or pledge.

Minimum and maximum pledge or entry amounts vary depending on the game, event type and your region.

Withdrawal rules depend on the Tournament organiser and the current stage of the competition. Any applicable conditions will be shown in the Tournament details.

Supported formats currently include Single Elimination Bracket and may soon include Double Elimination Bracket, Round Robin, and other competition structures supported by Sbarter.

Yes, every Tournament displays its own registration deadline.

Where required, the Tournament page will display the check-in period before matches begin.

Brackets are usually published after registration closes and the Tournament is ready to begin.

Yes, provided notifications are enabled on your device and for the Sbarter app. Reminder availability may vary depending on the Tournament.

Round time limits vary by Tournament and are displayed in the event details.

This depends on the Tournament format, the number of participants and the scheduling chosen by the organiser.

Yes, tournament organisers can customize supported tournament settings, including rules, formats and prize structures within the options available on the platform.

If you fail to play within the required time, you may forfeit the match in accordance with the Tournament rules.

Entry fees, pledges and prizes are handled according to the Tournament's published rules.

Tournament winners are determined by the competition format and the officially recorded match results.

Tournament prizes are distributed after the Tournament has been completed and the results have been confirmed.

Yes, approved creators and/or streamers can organise Tournaments through Sbarter where this feature is available.

Yes, participating game publishers can organise official competitions on the Sbarter platform.

Once both players are ready, launch the game using the agreed platform, play the match according to the Challenge rules, then return to the Sbarter app to submit the result.

Yes, individual games may have their own rules, match settings and restrictions. Always review the Challenge details before starting your match.

Once the match ends, both players submit their results independently through the Sbarter app. If both submissions match, the Challenge is completed automatically and any earnings are processed.

Results are determined using both players' submissions together with any validation methods that apply to the event.

Once the result has been confirmed and any required validation or processing has been completed, your earnings will be credited to your Wallet.

After the result has been confirmed, the winner receives the combined pledges, minus any applicable protocol fees.

Payouts may temporarily show as pending while the underlying blockchain transaction or internal processing is being completed.

Once your match has finished, return to the Challenge Lobby and record the outcome. Both players submit their results independently. If both submissions match, the Challenge is completed automatically and any earnings are processed.

If both players submit different outcomes, Sbarter allows them to review and resubmit the result where applicable. If an agreement cannot be reached, the match may proceed to the dispute process or be declared void in accordance with the event rules.

If the submission can still be edited, follow the in-app instructions to correct it. If the result has already been finalised, contact Sbarter Support as soon as possible.

For supported games, Sbarter can retrieve match results automatically through game integrated systems. When an automated result is available, it will be displayed in the Challenge Lobby and used to complete the Challenge. If the result cannot be retrieved automatically or requires verification, players may be asked to submit or confirm the outcome manually.

If requested, upload any relevant evidence such as screenshots, gameplay recordings, or other supporting material through the dispute process in the app or as instructed by Sbarter Support.

Disputes are reviewed according to Sbarter's dispute procedures. Decisions are based on the available evidence, platform records and the applicable event rules.

The dispute window depends on the event rules. If you believe a result is incorrect, you should submit your dispute as soon as possible before the dispute period expires.

In exceptional circumstances, a completed result may be reviewed if there is compelling evidence that it was recorded incorrectly or obtained unfairly.

If the event rules allow a replay, both players may be instructed to replay the match. Otherwise, the dispute will continue through Sbarter's standard review process.

A Non-Validated Event is one where the match result cannot be confirmed automatically and requires additional review before it can be finalised.

Report the issue immediately through the app and provide any supporting evidence you have available. Sbarter will review the evidence before confirming the final result.

Wait for the result submission period to end or follow the dispute process if prompted. Avoid contacting your opponent outside the platform to resolve the issue.

Use the in-app dispute process and submit any evidence that supports your claim. With the help of the Community Dispute Management system, the available information will be reviewed before making a final decision.

Contact Sbarter Support immediately and provide the match details together with any evidence showing the correct result.

If your opponent fails to play within the required timeframe, they may forfeit the match in accordance with the Challenge or Tournament rules.

If neither player completes the required actions within the permitted time, the event may be cancelled or declared void. Any locked pledges will then be handled according to the applicable event rules.

You may be able to cancel your participation before the Challenge officially begins, depending on the event rules. Once the match has started, the standard cancellation rules apply.

Try to reconnect and continue the match where possible. If the issue prevents the match from being completed, follow the instructions provided in the app or contact Sbarter Support.

The outcome depends on the event rules. A player who disconnects may forfeit the match, or the event may be cancelled or replayed where appropriate.

Both players should attempt to restart the game or reconnect. If the match cannot continue, the event will be resolved according to the applicable Challenge or Tournament rules.

Technical interruptions are assessed according to the event rules. Depending on the circumstances, the match may continue, be replayed, result in a forfeit or be declared void.

If the game servers become unavailable, wait a few moments and try to reconnect. If the match cannot be completed, follow the instructions provided by Sbarter or contact Support.

Matches may be declared void if the result cannot be verified, technical issues prevent completion or the event rules require the match to be cancelled.

Where an appeals process is available, you will be informed how to request a review. Appeals should include any additional evidence that was not available during the original dispute review.

Your Integrity Score reflects how reliably and fairly you participate on the Sbarter platform. It encourages positive behaviour, fair competition and consistent participation in Challenges and Tournaments.

You can improve your Integrity Score by: completing your matches on time; submitting accurate results; following the Fair-Play Policy; treating other players respectfully; and avoiding forfeits, disputes and rule violations. Consistent positive behaviour will help maintain a strong Integrity Score.

Yes, your Integrity Score may decrease if you repeatedly: forfeit matches; submit false results; behave abusively; violate the Fair-Play Policy; or breach Sbarter's Terms of Use.

No, your Integrity Score is personal to your account and cannot be transferred to another player.

ELO is Sbarter's player skill rating system. Players begin with a default rating and gain or lose points based on their performance against other rated opponents. Not every Challenge or Tournament will necessarily affect your ELO rating, as this depends on the specific event.

Leaderboards allow players to compare their competitive performance with others on the platform. Rankings are based on eligible competitive results and may vary by game, season or competition.

Some leaderboards may offer rewards, prizes or recognition for top-performing players. Any available rewards will be clearly displayed within the relevant leaderboard or competition.

Eligible rated Challenges and Tournaments may contribute to your leaderboard position. Whether an event affects your ranking depends on its rules and the ranking system being used.

If you wish to use Sbarter again after closing your account, contact Sbarter Support. Whether a new account can be created depends on the reason your previous account was closed and any applicable platform policies.

Yes, you can request to close your account once any active challenges or tournaments have been completed and any available funds have been withdrawn. In most cases, a closed account cannot simply be reactivated. If you are unsure, contact Sbarter Support before proceeding with your request.

Yes, you can request the deletion of your account in accordance with applicable data protection laws. However, Sbarter may be required to retain certain information where necessary to comply with legal, regulatory or fraud prevention obligations.

Once your account has been closed, you will no longer be able to access it. Your personal data will be handled in accordance with Sbarter's Privacy Policy and any applicable legal or regulatory retention requirements.

Sbarter collects the information required to provide and secure its services. This may include: account information; contact details; gameplay activity; transaction history; device information; and identity verification information (where required). The exact data collected depends on the services you use.

No, Sbarter does not sell your personal data.

Sbarter only shares information where necessary to: operate the platform; comply with legal or regulatory obligations; and work with trusted service providers that support the platform. Further details are available in the Sbarter Privacy Policy.

Depending on your country of residence, you may have the right to: access your personal data; correct inaccurate information; update your information; request deletion of your data; and object to certain types of processing. These rights are explained in the Sbarter Privacy Policy.

Yes, you can request a copy of the personal data Sbarter holds about you by contacting Sbarter Support.

Personal data is retained only for as long as necessary to: provide the Sbarter service; meet legal and regulatory obligations; and protect the integrity and security of the platform. Retention periods may vary depending on the type of information involved.

If you have any questions or concerns regarding how your personal data is collected, stored or processed, please contact Sbarter Support using the contact details available in the app or on the official website.

Yes, other players may be able to view information from your public profile, such as your nickname, avatar, rankings and selected gameplay history.

Depending on your privacy settings and platform features, your public profile may display: nickname; avatar; ranking; linked games; and recent competitive activity. Sensitive personal information is never displayed publicly.

Blockchain transactions are recorded on a public ledger and can be viewed by anyone. However, they are associated with wallet addresses rather than directly displaying your personal identity.

Yes, match chats may be stored for operational, moderation and security purposes. Sbarter may review chat content where necessary to investigate reports of abuse, cheating, fraud or other breaches of the platform rules.

Sbarter uses a combination of secure authentication, account verification and continuous monitoring to help protect player accounts from unauthorised access. Additional security features are available on supported devices to further strengthen account protection.

You can improve your account security by: using a strong and unique password; never sharing your login credentials; enabling available security features such as biometric login or a PIN; keeping your device and the Sbarter app up to date; and being cautious of phishing attempts and suspicious links.

Your account security settings allow you to manage your password, PIN and biometric login preferences. Certain sensitive actions, such as withdrawals or account changes, may require additional verification.

Your PIN provides an additional layer of protection for important account and Wallet actions. It helps prevent unauthorized access if someone gains temporary access to your device.

This depends on your device, region and account settings. Sbarter may require a PIN or additional authentication for certain features or sensitive actions.

If your device supports biometric authentication, you can use your fingerprint or facial recognition to sign in more quickly and securely instead of entering your password each time.

Where available, Sbarter may offer additional authentication methods to provide an extra layer of protection for your account.

No, Sbarter does not require or store your game account password. You should never share your Sbarter credentials with anyone.

Where applicable, information regarding independent smart contract security audits will be published by Sbarter through its official channels.

Sensitive personal information is not stored directly on the public blockchain. Personal data is handled securely in accordance with Sbarter's security standards and Privacy Policy.

Temporary blockchain network issues may delay transactions or Wallet activity. Your assets remain recorded on the blockchain, and services will resume once the network is operating normally.

Sbarter will only contact you through its official communication channels. We will never ask for your password, PIN, verification codes or recovery information. If you receive a suspicious message claiming to be from Sbarter, do not respond and report it immediately.

Be cautious of messages that: ask for your password or PIN; request verification codes; ask you to transfer funds; contain suspicious links; or claim urgent action is required. Always verify that you are using the official Sbarter website or mobile application.

Yes, if you believe another user is behaving fraudulently or you receive a suspicious message, report it through the app or contact Sbarter Support immediately.

Cheating includes any attempt to gain an unfair advantage, including but not limited to: using cheats, hacks or exploits; falsifying match results; colluding with other players; exploiting bugs intentionally; using unauthorised software; or violating the rules of a Challenge or Tournament.

Sbarter promotes fair competition through a combination of: player verification; platform monitoring; match validation processes; Community Dispute Resolution; and moderation and enforcement of the Fair-Play Policy.

Depending on the reason, some or all account features may be suspended temporarily or permanently. During investigations, certain actions such as withdrawals or participation in paid events, may also be restricted.

Accounts may be restricted for reasons including: suspected fraud; repeated rule violations; abusive behaviour; providing false information; payment disputes; or breaches of Sbarter's Terms of Use or Fair-Play Policy.

Your funds remain associated with your account. However, access to your balance may be temporarily limited while any investigation or review is ongoing.

Self-exclusion allows you to voluntarily prevent yourself from participating in paid Challenges and Tournaments for a chosen period. Once activated, self-exclusion remains in effect until the selected period ends and cannot normally be removed early. It is designed to support responsible participation and help players manage their gaming activity.

You must meet the minimum age requirements that apply in your country, as well as any requirements set by Sbarter. Access to paid Challenges and Tournaments may be restricted if you do not meet these requirements.

Players under the age of 18 cannot participate in paid Challenges or Tournaments.

Sbarter is available in selected countries. Availability depends on local regulations, publisher requirements and platform support, meaning that not every feature is available in every region.

You can check availability during registration or within the app. If Sbarter or a particular game is unavailable in your region, you will be informed before participating.

Yes, Sbarter complies with the laws and regulations of every jurisdiction in which it operates. These requirements may affect your ability to: register an account; complete identity verification; purchase or withdraw SBT; participate in paid Challenges or Tournaments; and access specific games or platform features.

No, Sbarter is a skill-based competitive gaming platform. Success on Sbarter is determined by the players' skill and performance rather than chance. However, the availability of certain features remains subject to the laws and regulations of your jurisdiction.

Players must not engage in behaviour that undermines fair competition or violates Sbarter's Terms of Use. Prohibited behaviour includes, but is not limited to: cheating or exploiting games; harassing, threatening or abusing other users; submitting false match results; using fraudulent or duplicate accounts; attempting to manipulate rankings or event outcomes; engaging in fraudulent payment activity; and any activity that compromises the integrity of the platform.

Players should always register using accurate personal information and their genuine location. Using VPNs or similar services to bypass regional restrictions may result in account restrictions or suspension.

Yes, cheating softwares, unauthorized modifications or any software that provides an unfair competitive advantage are strictly prohibited on Sbarter.

Yes, every Challenge and Tournament specifies the required game mode, match settings and competition rules. Players must use the published settings for the event they are participating in.

You can stream or record your matches using your platform's normal tools, provided you comply with: the game publisher's rules; the streaming platform's policies; applicable local laws; and any event-specific restrictions.

Depending on the severity of the breach, Sbarter may take one or more of the following actions: issue a warning; void a Challenge or Tournament result; adjust rankings or Integrity Score; suspend participation in events; restrict your account; or permanently terminate your access to the platform. Enforcement decisions are made in accordance with Sbarter's Terms of Use and Fair-Play Policy.

Sbarter supports selected iOS, Android and other compatible platforms, however games can be played on mobile devices, personal computers, consoles, or other devices depending on the game.

Some services may be available through the Sbarter website, but the core player experience is delivered through the Sbarter mobile app.

Yes, you can sign in to your Sbarter account on multiple supported devices. For security reasons, additional verification may be required when logging in from a new device.

No, a Sbarter Wallet is created automatically when you register your account, so you do not need to create or connect an external wallet to start using the platform.

Try the following steps: close and reopen the app; ensure you are using the latest version; restart your device; and check your internet connection. If the issue continues, contact Sbarter Support and provide details of what happened, including your device model and any screenshots if available.

Wallet balances may take a short time to refresh following deposits, withdrawals, swaps, payouts, or other blockchain transactions. Try refreshing the app and allow time for the transaction to be confirmed. If your balance still does not update, contact Sbarter Support.

Some actions require confirmation before a Challenge can proceed. If your Challenge remains in a pending state for longer than expected: refresh the app; check your internet connection; and wait a few minutes for processing. If the issue persists, contact Sbarter Support.

First check that: notifications are enabled within the Sbarter app; notifications are enabled in your device settings; your internet connection is active; and you are using the latest version of the app. If notifications are still not arriving, contact Sbarter Support.

Performance issues may be caused by: a slow or unstable internet connection; temporary platform maintenance; high server demand; limited device performance; or running an outdated version of the app. Updating the app and using a stable internet connection usually resolves most issues.

A stable broadband or mobile data connection is recommended. The exact connection requirements depend primarily on the game you are playing rather than the Sbarter platform itself.

Sbarter patch notes are published every two weeks on the official Sbarter Discord server. Join the community to stay up to date with the latest features, improvements, bug fixes, and announcements.

Visit the Apple App Store or Google Play Store and install the latest available version. Keeping your app updated ensures you receive: the latest features; performance improvements; security updates; bug fixes; and support for newly released functionality.

If you need assistance, contact Sbarter Support through the app or the official website. To help resolve your issue more quickly, include: your Sbarter User ID; a description of the issue; screenshots or screen recordings (if applicable); and relevant transaction details or match information.

Sbarter's official social media accounts are listed on the official website and within the app. Always ensure you follow and communicate only through Sbarter's verified channels.

If you discover a bug, contact Sbarter Support and include as much information as possible, including: your device model; operating system version; app version; steps to reproduce the issue; and screenshots or screen recordings. Providing detailed information helps the team investigate and resolve issues more efficiently.

Report the player via the app, Discord support ticket or the website contact page as soon as possible and provide any supporting evidence, such as screenshots or video recordings. Sbarter will review the report in accordance with its Fair-Play and Dispute Resolution procedures.

Contact Sbarter Support and provide: your User ID; transaction ID (if available); transaction amount; date and time of the transaction; and screenshots or payment confirmations. This information helps Support investigate your issue more quickly.

If you still have access to your account: change your password immediately; reset your PIN if applicable; and review your recent account activity. If you believe someone else has gained access or you cannot sign in, contact Sbarter Support immediately so appropriate security measures can be taken.